Terms of service

Terms of Service
Fern Silk Co.

Overview

This website is operated by Fern Silk Co. Throughout the site, the terms "we," "us," and "our" refer to Fern Silk Co. By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your province, state, or country of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

Product Information & Accuracy

We strive to display our products and descriptions as accurately as possible. However, we do not guarantee that product descriptions, colors, images, or other content are perfectly accurate due to variations in screens and lighting.

All product descriptions and pricing are subject to change at any time without notice.

Pricing & Availability

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue products at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance.

Orders & Billing

We reserve the right to refuse or cancel any order at our discretion. This may include limitations on quantities purchased per person, per household, or per order.

If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at checkout.

You agree to provide current, complete, and accurate purchase and account information.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. By making a purchase, you acknowledge and agree to those terms.

Shipping

Shipping terms are governed by our Shipping Policy. Fern Silk Co. is not responsible for carrier delays, customs delays, or incorrect addresses provided by the customer.

Intellectual Property

All content on this site, including text, graphics, logos, images, and design, is the property of Fern Silk Co. and is protected by applicable copyright and trademark laws.

You may not use our content without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Fern Silk Co. shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our products or website.

Our liability shall be limited to the amount paid for the product purchased.

Product Use Disclaimer

Our products are designed for comfort and cosmetic use. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any condition.

By purchasing and using our products, you accept responsibility for their proper use.

Indemnification

You agree to indemnify and hold harmless Fern Silk Co. from any claim or demand arising from your breach of these Terms or violation of any law or third party rights.

Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Ontario, Canada.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time. Changes will be posted on this page with an updated effective date.

Your continued use of the website following any changes constitutes acceptance of those changes.

Contact

Questions about the Terms of Service should be sent to: support@fernsilk.com

Fern Silk Co.